# Waiting Lists

Waiting lists can be created for any purpose and are linked to the **Contacts** pages. For instance, you might have a list of people on a waiting list for a particular breed of dog, or for help in trapping a feral cat colony. You may have a waiting list of volunteers who want to borrow equipment. 


:::success
**Where do I find it?**

Find the [Waiting Lists](https://manage.rescuegroups.org/waitinglists) page by going to **Contacts > Waiting Lists**.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48da3d2a-9a3a-434b-824b-a6018154f31c/2eda15ce-42d0-4335-bdf8-316fc6aa8977/image2017-12-10_14-54-57.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20261024%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20261024T150000Z&X-Amz-Expires=86400&X-Amz-Signature=4ca5e8c50138172b62e1a1dbbc1dab52a68a7db6504e24bdfb744dfa309b81e3&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =351x286")


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==Click here for information on permissions==

The following actions are available for Waiting Lists with the specified service and user roles:

| Action | Description | Services | User Roles |
|--------|-------------|----------|------------|
| View   | View the Waiting Lists and members | Data Management<br>Web Site | Contact Add |
| Add    | Add a Waiting List | Data Management<br>Web Site | Contact Add |
| Edit   | Edit the properties of a Waiting List | Data Management<br>Web Site | Contact Add |
| Delete | Delete a Waiting List | Data Management<br>Web Site | Contact Add |
| Manage Waiting List Members | Add and remove members from Waiting Lists | Data Management<br>Web Site | Contact Add |


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A waiting list is simply a list that you create and maintain manually, sort of like the journal, except that it is in your database and can be searched. You can name it any name you want because it's not public. To add a name to the waiting list, just ensure the person is first a contact. 

For instance, you may have volunteers who may need equipment that your organization supplies, such as dog beds, leashes, crates, or microchips. Or they may want to borrow equipment such as traps and cages. You can create a waiting list for each, and when equipment becomes available, check the list for the next name.


:::info
The only role and corresponding permission your volunteers need in order to add, edit, or remove contacts on a waiting list is that of **Contact Add**. That role also gives them the ability to create a **Waiting LIst**.

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# Add a waiting list

To add a waiting list:


1.  Go to **Contacts > Waiting Lists** and click to open a list of any existing waiting lists you have.  
     
   ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48da3d2a-9a3a-434b-824b-a6018154f31c/c6968336-fc5a-40dd-a306-00f074a8e3e4/image2017-12-10_15-1-51.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20261024%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20261024T150000Z&X-Amz-Expires=86400&X-Amz-Signature=3ee3dbe67cea2763522cb1a5a9e75fe22fda03e7e4d5236fd9c3fc009f33dbfe&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =351x286")
2. Click **Add a Waiting List**. A simple screen opens.  
     
   ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48da3d2a-9a3a-434b-824b-a6018154f31c/8048b504-dace-4d3f-818f-b3fafff82275/image2017-12-10_15-6-16.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20261024%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20261024T150000Z&X-Amz-Expires=86400&X-Amz-Signature=b3248714358b003a90cbad2add01f8ace33e4c8daefece2f4655dd707910f80c&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =324x215")
3. Fill out the information in the fields. The type of waiting list is a designator that you create, for instance, "Foster homes," or "Waiting for traps."    

   
:::success
   To make your job easier, create blank lists of those waiting lists you might need so that when the need arises, your volunteer can easily find and edit the correct list.

   :::

     
   ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48da3d2a-9a3a-434b-824b-a6018154f31c/7c7eb7a1-8616-47bb-8da8-342c8d4daec4/image2017-12-10_15-8-15.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20261024%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20261024T150000Z&X-Amz-Expires=86400&X-Amz-Signature=03d09a3ebec4e49588b8141fd425d03f457d2df17aa51bc2d6e96551d185a704&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =543x263")