# Volunteer Hours

You can track the hours your volunteers work for your organization. You can export all of the hours spent by volunteers to a spreadsheet, or create "views" by filtering to select only certain tasks or volunteers.


:::success
**Where do I find it?**

From the **Contacts** pull-down menu, select **Volunteer Hours**.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48da3d2a-9a3a-434b-824b-a6018154f31c/6ada8a11-c4fd-4090-86f4-afb72336b646/image2017-8-6%20143647.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20261023%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20261023T193000Z&X-Amz-Expires=86400&X-Amz-Signature=7c5bb402800fbdb4ee80931ef0064fcddcbc66e238eafa72b24b340422cb83e3&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =341x286")

:::


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==Click here for information on permissions==

The following actions are available for Contact Volunteer Hours with the specified service and user roles:

| Action | Description | Services | User Roles |
|--------|-------------|----------|------------|
| View   | Able to view the volunteer hours for a contact | Data Management<br>Web Site | Contact Add<br>Contact Admin |
| Add    | Able to add volunteer hour entries for a contact | Data Management<br>Web Site | Contact Add<br>Contact Admin |
| Edit   | Able to edit volunteer hour entries | Data Management<br>Web Site | Contact Admin |
| Delete | Able to delete volunteer hour entries | Data Management<br>Web Site | Contact Admin |

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You can add volunteer hours to a specific volunteer, create reports for that volunteer or for all volunteers, and sort hours by task, volunteer, or date.


:::tip
**NOTE**

Some organizations like to track volunteer attendance at animal adoptions or fundraising events. To do that, use the **Volunteer Hours** feature, which is private to your organization, not the **Events** feature.

:::

# Add volunteer hours

To add hours when a volunteer completes a task:


1. Click the **Add Volunteer Hours** button.  
   ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48da3d2a-9a3a-434b-824b-a6018154f31c/6d1f2171-576b-4224-aa69-644eda302d41/image2017-8-6%2015158.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20261023%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20261023T193000Z&X-Amz-Expires=86400&X-Amz-Signature=cfeefe58e4ed03a50a3859add4977f5c31d14f04e76d5672ebff3626254aeb3a&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =316x309")
2. From the resulting entry form, select a volunteer's name from the pull-down list (the name is required).
3. Add a date (required) by either clicking the calendar icon (on the left) and scroll through to the date, or click the "Today's date" icon.  
   ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48da3d2a-9a3a-434b-824b-a6018154f31c/a4d996f7-4c40-4c92-a63e-fe51aa0e6a38/image2017-8-6%20144622.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20261023%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20261023T193000Z&X-Amz-Expires=86400&X-Amz-Signature=89efcbc1fbfc4d065a4973f5ebe6b0890534477f0995294bf2f8c723b3507d37&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =748x272")
4. Add the task (required) by typing in the name of the task.  Make sure you match the exact name, capitalization, and punctuation.

   
:::info
   **Recommendation**

   We recommend that you use the same name for similar tasks, such as "Kennel maintenance" instead of using a variety of names for the same or similar task. You'll find it easier to sort them.

   We also recommend that you keep a list of tasks easily accessible to all volunteers who add hours so that they can copy and paste the name of the task.

   :::
5. Add the number of hours (required) and save.  You can check the **Add Another** box as well to save and go on to a new entry.

# Edit volunteer hours

To edit volunteer hours:

From the list pictured in Step 1 under **Adding volunteer hours**, click the **Edit** icon next to the volunteer whose hours you want to edit.

# Delete volunteer hours entries

From the list pictured in Step 1 under **Adding volunteer hours**, click the selection box next to the volunteer(s) whose hours entry you want to delete.  From the **Actions** pull-down menu above the list, select **Delete**.  You can delete hours for more than one volunteer at a time from this list.

# Run reports of volunteer hours

From the list of volunteer hours (**Contacts > Volunteer Hours**), select from the pull-down menu **Options...** on the far right.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48da3d2a-9a3a-434b-824b-a6018154f31c/fe8ccef1-edc5-480a-8e0b-35dfbdc2d2ec/image2017-8-6%2015134.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20261023%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20261023T193000Z&X-Amz-Expires=86400&X-Amz-Signature=0080dafd3a799393a3c1fe4dbdf18c1a4646b167cade8d98f6b606976530e209&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =216x186")

Select an export method. Below is the result for XLS. You can sort, hide, or delete columns, and manipulate the way the data appears.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48da3d2a-9a3a-434b-824b-a6018154f31c/60ce4724-fe24-4cba-849e-856bac6249a4/image2017-8-6%20151451.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20261023%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20261023T193000Z&X-Amz-Expires=86400&X-Amz-Signature=d83209e7b2cd4468f26fc55f8689d737b9f309193420be019dc365b77af2a39e&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =1335x83")

You can also pull up the hours for an individual volunteer by selecting the volunteer from your contact list, and then selecting **Volunteer Hours** from the top of the page.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48da3d2a-9a3a-434b-824b-a6018154f31c/a8b8f805-d9d1-433c-b616-e1201b940d1d/image2017-8-6%20151715.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20261023%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20261023T193000Z&X-Amz-Expires=86400&X-Amz-Signature=ca51012925d8d4935b73651885d1443b755e08b9a4d907d418232186ab100983&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =816x182")