Volunteer Hours

You can track the hours your volunteers work for your organization. You can export all of the hours spent by volunteers to a spreadsheet, or create "views" by filtering to select only certain tasks or volunteers.

Where do I find it?

From the Contacts pull-down menu, select Volunteer Hours.



Click here for information on permissions

The following actions are available for Contact Volunteer Hours with the specified service and user roles:

Action

Description

Services

User Roles

View

Able to view the volunteer hours for a contact

Data Management
Web Site

Contact Add
Contact Admin

Add

Able to add volunteer hour entries for a contact

Data Management
Web Site

Contact Add
Contact Admin

Edit

Able to edit volunteer hour entries

Data Management
Web Site

Contact Admin

Delete

Able to delete volunteer hour entries

Data Management
Web Site

Contact Admin

You can add volunteer hours to a specific volunteer, create reports for that volunteer or for all volunteers, and sort hours by task, volunteer, or date.

NOTE

Some organizations like to track volunteer attendance at animal adoptions or fundraising events. To do that, use the Volunteer Hours feature, which is private to your organization, not the Events feature.

Add volunteer hours

To add hours when a volunteer completes a task:

  1. Click the Add Volunteer Hours button.


  2. From the resulting entry form, select a volunteer's name from the pull-down list (the name is required).

  3. Add a date (required) by either clicking the calendar icon (on the left) and scroll through to the date, or click the "Today's date" icon.


  4. Add the task (required) by typing in the name of the task.  Make sure you match the exact name, capitalization, and punctuation.

    Recommendation

    We recommend that you use the same name for similar tasks, such as "Kennel maintenance" instead of using a variety of names for the same or similar task. You'll find it easier to sort them.

    We also recommend that you keep a list of tasks easily accessible to all volunteers who add hours so that they can copy and paste the name of the task.

  5. Add the number of hours (required) and save.  You can check the Add Another box as well to save and go on to a new entry.

Edit volunteer hours

To edit volunteer hours:

From the list pictured in Step 1 under Adding volunteer hours, click the Edit icon next to the volunteer whose hours you want to edit.

Delete volunteer hours entries

From the list pictured in Step 1 under Adding volunteer hours, click the selection box next to the volunteer(s) whose hours entry you want to delete.  From the Actions pull-down menu above the list, select Delete.  You can delete hours for more than one volunteer at a time from this list.

Run reports of volunteer hours

From the list of volunteer hours (Contacts > Volunteer Hours), select from the pull-down menu Options... on the far right.


Select an export method. Below is the result for XLS. You can sort, hide, or delete columns, and manipulate the way the data appears.


You can also pull up the hours for an individual volunteer by selecting the volunteer from your contact list, and then selecting Volunteer Hours from the top of the page.