People frequently forget their passwords and will ask you to reset the password for them. You've already figured out how to search for a contact, access their User Login Account information, and set roles and permissions. Resetting a password is easy.

Where do I find it?

To reset a user's password, go to Contacts > User Login Accounts and locate the user.

When you reset the password for a user, a new password is emailed to the email address listed on the user's User Login Account.

To reset the password:

1. Go to Contacts > User Login Accounts on the menu.

2. Find the user in the user login account list and click their username to take you to the user's details.

3. Click Reset Password. A new password is emailed to the user. Once the user logs in using the new password, the user can change the password.