# Get Support

Here at RescueGroups.org, we want you to feel confident in using your services. We've created user guides, how-to videos, and a support team ready to help. 


:::success
**Where do I find it?**

To find a list of support documentation and the form for opening a support ticket, go to our [Support](https://rescuegroups.org/) page from our website.


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# Guides

Our user guides cover each service, and include a Getting Started guide:

* [Get Started with RescueGroups.org](/doc/4702ca85-2d3d-40ce-a4ae-5b6cd3169443)  
* ### [Pet Adoption Portal](/doc/7f578406-4660-415c-b4ac-481633beef84) 
* ### [Data Management Service](/doc/2a73be53-0469-4a17-8a23-32cf329d411d) 
* ### [Online Forms Service](/doc/9bf54fcc-ed8c-4e27-9af7-e3c277c6de51) 
* ### [Website Service](/doc/0e1cb6b2-1fc7-4df7-924a-c03099969903) 
* ### [Voicemail Service](/doc/5aee094e-1dfd-43e2-9501-630e33dab053) 
* ### [Email Marketing Campaigns](/doc/2071bd0c-c6e4-40cc-a8f4-606ae09147c5) 
* [Incoming Fax-to-Email Service](/doc/712db53f-66a0-431e-baa0-5f39dcb9964e) 
* [API Developer’s Guide](https://guides.rescuegroups.org/s/f17c33c2-51dd-4af1-9649-93573035ef0e)

  


:::warning
**Important**

*Although RescueGroups.org documentation and support staff may refer you to another tool or website for further help, RescueGroups.org does not endorse any third-party application or website.*

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# Videos

You can find a list of our instructional videos here:

[Instructional videos](/doc/f857ab70-3a0c-4d26-bbb4-2456e3cb095e) 

# Support tickets

To fill out a support ticket for help, visit our Support page, or from your account interface page, click **Get Support**. Or, just [**email us**](mailto:support@rescuegroups.org) at support@rescuegroups.org!

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48da3d2a-9a3a-434b-824b-a6018154f31c/6663d6de-d073-4cad-9f21-38deab7c03d7/image2018-2-8_18-39-42.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20261023%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20261023T193000Z&X-Amz-Expires=86400&X-Amz-Signature=77aa70f49b8742dd256d91b205279d9532eb629fc67e043eb1fe3e9d7907b1ae&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =175x80")

# Blog

You can read our blog [here](https://rescuegroups.org/blog/).

# Facebook

Visit our [Facebook page](https://www.facebook.com/rescuegroupsorg/?ref=br_rs).

# Contact Us

## Mail:


:::info
Please be aware that our mailing address has recently changed (September 2024).

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    RescueGroups.org  
    1121 Annapolis Rd PMB 145  
    Odenton, MD 21113-1633

## Fax to:

240-630-4880