Get Support
Here at RescueGroups.org, we want you to feel confident in using your services. We've created user guides, how-to videos, and a support team ready to help.
Where do I find it?
To find a list of support documentation and the form for opening a support ticket, go to our Support page from our website.
Guides
Our user guides cover each service, and include a Getting Started guide:
Pet Adoption Portal
Data Management Service
Online Forms Service
Website Service
Voicemail Service
Email Marketing Campaigns
Important
Although RescueGroups.org documentation and support staff may refer you to another tool or website for further help, RescueGroups.org does not endorse any third-party application or website.
Videos
You can find a list of our instructional videos here:
Support tickets
To fill out a support ticket for help, visit our Support page, or from your account interface page, click Get Support. Or, just email us at support@rescuegroups.org!

Blog
You can read our blog here.
Visit our Facebook page.
Contact Us
Mail:
Please be aware that our mailing address has recently changed (September 2024).
RescueGroups.org
1121 Annapolis Rd PMB 145
Odenton, MD 21113-1633
Fax to:
240-630-4880