Data Management Service

The Data Management Service takes the Pet Adoption Portal further providing more statuses, more features, tracking, reporting, and other great features to help you manage the animals in your care. 

These features include:

  • Pet Adoption Portal and Animal Exports

  • More Animal Fields

  • Track Adoptions

  • Track Returns

  • Track Contacts

  • Track Donations

  • Track Volunteers (Journals and Hours!)

  • Inventory Loaners

  • Animal Journals - Medical Tracking and Reminders

  • Track Waiting Lists

  • And so much more!


To view a video about the Data Management service, see:


All of the features and functions of your service are available from your account interface.

Log in to your RescueGroups.org account.

Where to Start

We recommend these steps before you begin setting up your service:

  1. Review Get Started with RescueGroups.org and the Pet Adoption Portal guides. This guide builds off the features mentioned there.

  2. Review your About your Organization Contact Information for accuracy and as a refresher to you.

  3. Add your animals. For more information about adding animals, see the Animals section of this guide.

  4. Enable exports. Animal Exports

  5. Add volunteers. Volunteers

Don't worry. If this is all overwhelming, we're here for you! You can open a support ticket with us at any time.

Review the Getting Started Guide

Please be sure to start with the Get Started with RescueGroups.org, and particularly the section, Get Familiar with RescueGroups.org. RescueGroups.org services are managed by using the account interface so it's important to get familiar with where things are located, icons and terminology. In addition, you may want to review the section from the same guide, How information is organized in your account. This section of the guide is all about working with data tables, the mainstay of information management. With these guides, you'll understand how data tables work. Data tables are the building blocks for managing your data. Once you understand them, you'll be able to find and filter information and pull reports from your data. You can create custom reports, add filters and views, and pull the information into reports.

Review Your Organization Contact Information

You can update your Organization Contact Information by going to Services > Account Administration > Contact Information. For more information about reviewing your organization's contact information, see the section of this guide, About your Organization Contact Information.

You should always keep your organization contact information up-to-date. You can do that on the Organization Contact Information page. To change your organization's name in your account, if necessary, see Change your Organization's Name.

Add Animals

You can Add an Animal by going to Animals > Add an Animal. For detailed information about adding animals and managing them, see Animals. 

Enable Exports

You can Enable Exports by going to Animals > Exports. This is optional and you have control over which animals are exported and where. You can find more information here Animal Exports.

Add Volunteers

You can add volunteers to your accounts by adding User Logins. Go to Contacts > User Login Accounts.

Volunteers can assist you with adding animals, tracking adoptions and much more. You can create a user login for them, then assign permissions/roles to grant access. For details about roles and permissions, review the Security Roles article.

 Helpful Topics to Review

Need Help Getting Started?

Please open a support ticket with us and we will help guide you.