# Create Online Form Questions Remember, you can add all the default questions and customize them, or you can create your own questions. You can also combine default questions with original questions. :::success **Where do I find it?** To create your own questions, go to **Features > Online Forms** and click the **Questions** button, and click the **Create a Question** button. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48da3d2a-9a3a-434b-824b-a6018154f31c/31442eb4-1801-448e-b7a6-2585d749fc49/image2018-6-6_21-42-38.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20261024%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20261024T150000Z&X-Amz-Expires=86400&X-Amz-Signature=12ac7effdb1fe5ef46a15a564ee2669c66a26cc25216fa9f308222d82bdcc28b&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =581x210") ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48da3d2a-9a3a-434b-824b-a6018154f31c/10488a98-68f9-415c-8c9e-f652c7ba4e54/image2018-6-9_18-15-55.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20261024%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20261024T150000Z&X-Amz-Expires=86400&X-Amz-Signature=49142a733e22fdf15f3f75d21c578c4f390f3e6df6ad11aa22a363b7d779603e&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =247x143") ::: ## Create Questions If the question you want to ask isn't in the Questions data table, or you want to create all of your questions, click the **Create a Question** button. A form will guide you through the question creation process. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48da3d2a-9a3a-434b-824b-a6018154f31c/ce1d0779-4c4a-4bce-91d9-eba114d06799/image2018-6-6_21-59-43.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20261024%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20261024T150000Z&X-Amz-Expires=86400&X-Amz-Signature=2fcacbfe81387dc9b4f8005f1fd709b17a54eac9142c4496311bf75ae0c8b53a&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =955x355") The fields are: * **Name** - the name you want to assign the question, which should be easy to recognize. For example, you could use a Name of ‘Adopting Animal”. This could easily identify a question such as, "Who are you adopting this animal for?" * **Display Question** - this is the question you ask the visitor, exactly as you want it to appear in your form. * **Answer Type** - see [About Answer Types](/doc/0172f15c-4369-44bf-ad31-0a6ba5bbcd13) for a detailed explanation. * **Select Groups** - the groups of answers that users select from. See [Select Groups](/doc/e19a85e3-b5f4-4447-845b-4b3648cce86e) for a detailed explanation. Use the drop-down menu to select the group for the question you are creating. When you create a select group, it appears in the drop-down list. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48da3d2a-9a3a-434b-824b-a6018154f31c/f5390204-ac0f-4390-8373-567701021651/image2018-6-6_22-6-58.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20261024%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20261024T150000Z&X-Amz-Expires=86400&X-Amz-Signature=88d309a2fd78cd5678808055ddfc84aedbde554f6cacf0d36dbe43934aa7def4&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =429x318") * **Required** - do you want to make this question required in order for the visitor to submit their form? Remember to **Save** the question. ## Prohibited Questions :::warning **Warning** There is certain sensitive information that is prohibited from use in your RescueGroups.org account. You cannot ask for an applicant's driver's license number, social security number, or credit card number, for instance, on an Online Form. Using that type of information results in a violation of your [Terms of Service](https://rescuegroups.org/terms-of-service/) and may result in the form or question being blocked from use.  ***Per our*** [***Terms of Service***](https://rescuegroups.org/terms-of-service/)***, RescueGroups.org may not be used for the collection, storage, or processing of Personally Identifiable Information (PII) or sensitive information (in whole or in part), including but not limited to Social Security Numbers (SSN), Driver’s License numbers, state ID information, birth date or exact age, credit card numbers, mother’s maiden name, financial/bank information, passport information, and healthcare/medical information.*** ::: Please ensure none of the questions that you create collect any sensitive information like those listed above. One of the most difficult for organizations is that you may not ask for birthdate, as they are looking for the age of the applicant. While this would violate our Terms of Service, you may ask for *general* age categories. For example, a dropdown question may look like the following: What is your (the applicant's) General Age? Under 18 years old 18-24 years old 25-34 years old 35-44 years old 45-54 years old 55-64 years old 65-74 years old 75 years or older ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48da3d2a-9a3a-434b-824b-a6018154f31c/9ad2c503-2a46-4594-ae2b-145a1ec7cba2/1.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20261024%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20261024T150000Z&X-Amz-Expires=86400&X-Amz-Signature=e3091e9565bb0731673d63403c4088f525bba61784d2990604fe6e1af822387d&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =1194x585") --- **Documents** - [About Answer Types](https://guides.rescuegroups.org/s/4a2c57ff-3678-4bc0-8cf0-d6d45df023da/doc/about-answer-types-UPWCjv5EtY) - [Select Groups](https://guides.rescuegroups.org/s/4a2c57ff-3678-4bc0-8cf0-d6d45df023da/doc/select-groups-KzrROULLzR)