# Calls for Website

The Calls feature through Website Service has additional helpful features! Please review how [Calls](/doc/calls-fBliVo6dB7) work in RescueGroups.org.

# Enable the Contact Us Form for visitors to your website

The Calls feature has the ability to offer visitors to your website the option of filling out a form to request a call. This may work better for your organization than receiving an email from a visitor. The requests can be immediately assigned to a volunteer or volunteers for handling.

To enable the option of allowing website visitors the opportunity to request a call, you must first enable the **Contact Us Form**. When a form is completed, a call is created.


:::success
**Where do I find it?**

 You can enable the **Contact Us Form** on the [Website Settings](https://manage.rescuegroups.org/website_settings) page by going to **Website > Settings > Contact Info Page**.


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Some organizations also use this feature for outgoing calls that need to be made. For example, if a vet check or reference check needs to be made, the adoption coordinator could enter a Call so that it can be assigned to a volunteer for completion. 


:::tip
**IMPORTANT**

In order for you to use the **Contact Us Form**, you must have at least one public **Call Category** and one **Call Queue** created in the Calls feature. **Members** must be added to a Call Queue in order to get email alerts.

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**Documents**

- [Accept Calls](https://guides.rescuegroups.org/s/4a2c57ff-3678-4bc0-8cf0-d6d45df023da/doc/accept-calls-S4hgKqaxWp)