# Add, Edit, or Delete Contact

Contacts are those visitors to your website or others for whom you want to keep a record in your **Contacts** database.  You can use the contacts in your database for sending marketing emails, promotions, or news of events, as well as simply for a contacts list.  

Having trouble finding a contact? See [Search your Account](/doc/df4bd4ea-d551-4438-8c14-47ca63e2b3f1) 


:::success
**Where do I find it?**

You can find the **Add a Contact** page by going to **Contacts > Add a Contact** or by going to the [Contacts](https://manage.rescuegroups.org/contacts) page and clicking **Add a Contact**.


:::

# Add a contact

To add a contact, navigate to the **Add a contact** page by one of the following methods:

* From the **Home** page, select **Contacts** from the drop-down menu in the **Add a...** field.  
  ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48da3d2a-9a3a-434b-824b-a6018154f31c/33c2cd18-66eb-43a4-b1e6-5162de1582c7/image2017-7-10%20172827.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20261023%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20261023T193000Z&X-Amz-Expires=86400&X-Amz-Signature=b860c3adee1a88e569755163a3756137c84849ebfcf9d1fca2315a5ea9cfab8b&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =194x555")
* From the **Contacts** tab at the top of the account page, select **Add a contact**.  
    
  ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48da3d2a-9a3a-434b-824b-a6018154f31c/8519ae70-965f-44aa-ac19-1c1734dd1366/image2017-7-10%2017312.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20261023%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20261023T193000Z&X-Amz-Expires=86400&X-Amz-Signature=b6b540e4ceb865fdd82cf870a1453bba61f5bf4fd3fa1d732f229d9d23323195&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =371x305")
* From the **Contacts** tab at the top of the account page, select **Contacts list** to see your list of contacts, then click the **Add a contact** button.  
    
  ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48da3d2a-9a3a-434b-824b-a6018154f31c/3588f5b0-0913-4a15-a435-162e24cdd2ec/image2017-7-10%20173237.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20261023%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20261023T193000Z&X-Amz-Expires=86400&X-Amz-Signature=584531286650211439d7b01134b6cbe3d6111ec8fed96ecbd401cbd52c26fc4b&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =147x172")


To add your new contact, enter the information for your contact into the appropriate fields, including email address and name.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48da3d2a-9a3a-434b-824b-a6018154f31c/5aa1f0b4-a6ef-47b7-bd77-ef7b7e86d10f/image2017-7-10%20173451.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20261023%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20261023T193000Z&X-Amz-Expires=86400&X-Amz-Signature=4a334aadfb61c8ac56e75686fd1b566c96a4e03ccd94568299992fc1e5a13a77&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =671x858")

Notice that you have some additional fields for each contact:

* Whether or not the contact is sent an email - if you click yes, all that does is provide a record for your organization of whether you sent hard copy mail
* Who the contact was referred by and comments for the contact
* Whether the contact is able to be viewed publicly, such as for officers of your organization who want to be listed on the website
* Fields for transportation ability and for availability
* Whether the contact should be sent an invitation to register on your website (this is a registration on your website only, not to RescueGroups.org)
* Whether the contact should be placed into one of your existing groups


 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48da3d2a-9a3a-434b-824b-a6018154f31c/06dc7fbb-ec30-4087-a138-61584f2b710d/image2017-7-10%20173627.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20261023%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20261023T193000Z&X-Amz-Expires=86400&X-Amz-Signature=c41d47f82f4fbfc446c3012c8833324475842b4ff1c3cb8ac5d75f43b4729026&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =613x944")

# Use the anonymous contact

When adding many types of records in the RescueGroups.org system you can select the **Anonymous** contact. For example, if an unknown person drops off an animal, you may need to select the Anonymous contact when adding an Intake. You might have an in-kind donation from an unknown person and would need to use the Anonymous contact.  

You can find the Anonymous contact by going to **Contacts > Contacts List** and looking for a contact named **Anonymous**.

# Manage the automatic adding of contacts


:::success
**Where do I find it?**

You can find the Contacts Settings page by going to **Contacts > Settings**.

:::

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48da3d2a-9a3a-434b-824b-a6018154f31c/c2d8cdf7-f180-4a12-9a8a-2469cfeb6829/contact-settings.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20261023%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20261023T193000Z&X-Amz-Expires=86400&X-Amz-Signature=45e3f01892a96e518ad14933549e04b4014e302d9251cc0e3c93de3147386542&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =762x138")

You can control when new contacts are automatically added for you, including:

* When an **Online Form** is submitted
* When a **Meet Reques**t is submitted
* When a **Call** is created from the **Contact Us** page
* When an **Animal Sponsorship** is submitted online
* When a user registers

From the **Contacts Settings** page, you can individually set whether or not a new contact should be added under each of the five conditions above.

In the **Contacts List Management** settings, you are only setting the option to automatically add the contact. You can follow up and add the contact manually.If you select **Do not add a contact record** for any of the conditions, click the option to add a contact when viewing the record (for example when viewing the **Submitted Form**). Otherwise, the person's contact record will not appear in your **Contacts** list. 

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48da3d2a-9a3a-434b-824b-a6018154f31c/77fed5cd-f891-4aa3-a680-a74be0121a01/image2017-7-11%20183335.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20261023%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20261023T193000Z&X-Amz-Expires=86400&X-Amz-Signature=2f3bd1432ea3f5e9dec2f889833342a694a790aa8980fd908f2477385fcc6740&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =1034x354")

# Registration Invitations

If you want the new **Contact** to receive an email inviting them to register on your website (if you have the Website service), select the **Send Invite** check box. The registration invitation email is a quick way to send the person a link to your website, and let them know they can register. If you chose to send the new **Contact** a website registration invitation, they will receive an email from your organization with a link to your website, asking them to register.


:::info
The registration invitation email uses your default domain name that you may want to verify on the [Domains](https://manage.rescuegroups.org/domains) page.

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# Special Contact Fields

Listed below is a definition of some of the Contacts fields.

| **Field** | **Description** |
|-------|-------------|
| **Send Invite** | Check this box if you want to send the contact an email requesting that they register on your web site. |
| **Caretaker Info Public** | Allowing Public View lets visitors to your web site see contact information for the person -- primarily a foster/caretaker. This allows visitors to be able to contact the caretaker directly. |

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**Documents**

- [One Time Manual Import of Contacts](https://guides.rescuegroups.org/s/4a2c57ff-3678-4bc0-8cf0-d6d45df023da/doc/one-time-manual-import-of-contacts-UkWNdWjasJ)
- [Edit Contacts](https://guides.rescuegroups.org/s/4a2c57ff-3678-4bc0-8cf0-d6d45df023da/doc/edit-contacts-eqxjUGH1MR)
- [Merge Contacts](https://guides.rescuegroups.org/s/4a2c57ff-3678-4bc0-8cf0-d6d45df023da/doc/merge-contacts-L5NtkPrjxs)
- [Delete Contacts](https://guides.rescuegroups.org/s/4a2c57ff-3678-4bc0-8cf0-d6d45df023da/doc/delete-contacts-de3WDveanl)
- [Anonymous Contact](https://guides.rescuegroups.org/s/4a2c57ff-3678-4bc0-8cf0-d6d45df023da/doc/anonymous-contact-SBWy2tMq88)